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Terms of Service

Last updated: March 21, 2026

1. Agreement to Terms

By accessing or using CoachStackHub.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Steeled Inc. ("Company", "we", "us", "our"), a Delaware Corporation, operates CoachStackHub. If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Steeled Inc. governing your use of the Service. Please read them carefully before creating an account or using any features of CoachStackHub.

2. International Users

These Terms apply to all users globally. By using CoachStackHub from outside the United States, you consent to the transfer and processing of your data in the United States. All prices are in US Dollars unless otherwise indicated.

You are responsible for compliance with any applicable local laws in your jurisdiction. If any provision of these Terms conflicts with mandatory local law, that local law shall prevail to the extent of the conflict, but the remaining provisions of these Terms shall continue in full force and effect.

3. Description of Service

CoachStackHub is an AI-powered practice management platform designed specifically for professional coaches. The Service provides tools to help coaches manage and grow their practices more effectively.

3.1 Key Features

  • Client Management: Organize client profiles, track engagement history, manage contact information, and maintain comprehensive client records in a centralized dashboard.
  • Session Intelligence: AI-powered session note-taking, automatic summary generation, key insight extraction, and progress tracking across sessions.
  • Scheduling: Integrated calendar management, automated appointment reminders, timezone-aware booking, and seamless client self-scheduling.
  • Program Delivery: Create, manage, and deliver structured coaching programs with milestone tracking, resource sharing, and automated workflows.
  • Analytics: Practice performance dashboards, client outcome tracking, revenue analytics, retention metrics, and growth trend reporting.
  • AI-Powered Insights: Intelligent coaching suggestions, client progress analysis, session preparation briefs, and pattern recognition across your coaching practice.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to active subscribers.

4. Account Registration

4.1 Eligibility

You must be at least 18 years of age to create an account and use CoachStackHub. By registering, you represent and warrant that you meet this age requirement.

4.2 Account Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Providing false or misleading information constitutes a violation of these Terms.

4.3 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately at legal@coachstackhub.ai if you become aware of any unauthorized use of your account or any other breach of security.

4.4 One Account Per Person

Each individual may maintain only one CoachStackHub account. Creating multiple accounts to circumvent platform limitations, abuse free trials, or for any other purpose is strictly prohibited and may result in termination of all associated accounts.

5. Subscription & Billing

5.1 Plans

CoachStackHub offers the following subscription plans:

  • Starter (Free): Basic features with limited usage to help you explore the platform.
  • Professional ($97/month): Full feature access for individual coaches building their practice.
  • Business ($249/month): Advanced features for established coaches and small coaching teams.
  • Enterprise (Custom Pricing): Tailored solutions for coaching organizations. Contact our sales team for pricing.

All prices are listed in US Dollars (USD).

5.2 Free Trial

New users are eligible for a 14-day free trial of paid plan features. No credit card is required to start the trial. At the end of the trial period, you must select a paid plan to continue accessing premium features, or your account will revert to the Starter plan.

5.3 Auto-Renewal

Paid subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) unless cancelled before the renewal date. You will be charged the then-current rate for your plan at each renewal.

5.4 Cancellation Policy

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No prorated refunds are issued for partial billing periods. After cancellation, you will retain access to paid features until the end of your current billing cycle.

5.5 Per-Output Credits

Certain AI-powered features may consume per-output credits. Purchased credits do not expire and remain available in your account for as long as your account is active.

6. AI-Generated Content

CoachStackHub integrates artificial intelligence features throughout the platform to assist coaches in their practice. You acknowledge and agree to the following:

  • AI features are advisory tools only and do not constitute professional coaching advice, medical advice, psychological diagnosis, legal counsel, or financial guidance.
  • You are solely responsible for reviewing, verifying, and approving all AI-generated outputs before using them with clients or incorporating them into your coaching practice.
  • AI systems may produce inaccurate, incomplete, or misleading content. You must exercise professional judgment when evaluating AI outputs.
  • As the coach, you remain fully responsible for all coaching decisions, client interactions, and professional conduct regardless of any AI-generated suggestions.

For more information about our AI practices, limitations, and your responsibilities, please review our AI Disclaimer page.

7. Acceptable Use

You agree not to use CoachStackHub to:

  • Engage in any illegal activity or encourage others to do so.
  • Harass, abuse, threaten, or intimidate any person, including clients, other users, or Company staff.
  • Scrape, crawl, or use automated means to extract data from the Service without our prior written consent.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying algorithms, or architecture of the Service.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
  • Distribute viruses, malware, worms, Trojan horses, or any other malicious or harmful code or software.
  • Violate the intellectual property rights, privacy rights, or any other rights of third parties.
  • Use the Service to send unsolicited communications (spam) to clients or prospective clients.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks.

Violation of these acceptable use terms may result in immediate suspension or termination of your account.

8. Intellectual Property

8.1 Company Ownership

Steeled Inc. owns all rights, title, and interest in and to the CoachStackHub platform, including but not limited to the software, design, text, graphics, logos, trademarks, service marks, and all other intellectual property associated with the Service. These Terms do not grant you any rights to use the Company's trademarks or branding.

8.2 User Content Ownership

You retain full ownership of all content you create, upload, or store on CoachStackHub, including client records, session notes, coaching programs, and any other materials ("User Content").

8.3 License Grant

By using the Service, you grant Steeled Inc. a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely for the purpose of operating, maintaining, and improving the Service. This license terminates when you delete your content or close your account, except where retention is required for legal compliance or as otherwise described in our Privacy Policy.

9. Client Data & Confidentiality

As a coach using CoachStackHub, you may store sensitive client information on the platform. You acknowledge and agree to the following responsibilities:

  • You are responsible for obtaining all necessary consents from your clients before entering their personal data into CoachStackHub.
  • You must inform your clients about how their data will be stored and processed through the platform.
  • We process client data in accordance with our Privacy Policy and applicable data protection laws.
  • You must comply with your own professional ethics codes, certification body requirements, and any applicable laws governing client confidentiality in your jurisdiction.
  • You are responsible for ensuring that your use of AI features with client data is appropriate and consistent with your professional obligations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STEELED INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Without limiting the foregoing, Steeled Inc. is expressly NOT liable for:

  • Coaching outcomes, client results, or the effectiveness of any coaching methods suggested or supported by the platform.
  • The accuracy, completeness, or reliability of any AI-generated recommendations, summaries, insights, or other outputs.
  • Data loss resulting from circumstances beyond our reasonable control, including but not limited to force majeure events, third-party service failures, or cyberattacks.
  • Any decisions made by you or your clients based on information provided by or through the Service.

IN NO EVENT SHALL STEELED INC.'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO STEELED INC. DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Steeled Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service or any activity under your account.
  • Your violation of these Terms or any applicable law or regulation.
  • Your violation of any rights of a third party, including your coaching clients.
  • Any content you create, upload, or store through the Service.
  • Your coaching practice, client relationships, and professional conduct.

12. Termination

12.1 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if you breach any provision of these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also terminate accounts that have been inactive for an extended period with reasonable notice.

12.2 Termination by You

You may cancel your account at any time through your account settings or by contacting us at legal@coachstackhub.ai.

12.3 Data Export

Upon termination or cancellation, you will have 30 days to export your data from the platform. We provide data export tools in your account settings. After 30 days, your data will be scheduled for deletion in accordance with our data retention policies described in our Privacy Policy.

12.4 Survival

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the language of the arbitration shall be English.

The arbitrator's decision shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Each party shall bear its own costs, and the parties shall share equally the fees of the arbitrator and the AAA.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

14. Changes to Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' prior notice by email to the address associated with your account and by posting a notice on the Service.

Your continued use of CoachStackHub after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and cancel your account before the changes take effect.

We encourage you to review these Terms periodically to stay informed of any updates.

15. Contact

If you have any questions about these Terms of Service, please contact us:

Steeled Inc.
Email: legal@coachstackhub.ai

CoachStackHub

The AI-powered operating system for professional coaches. One platform to manage clients, sessions, programs, and grow your practice.

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